What this type of product helps organise.
A conversation-led CRM organising WhatsApp enquiries, ownership and follow-up. The exact workflow, roles and priorities are defined through discovery before features are committed.
CRM & Automation · Sales & Support
WhatsApp CRM
A conversation-led CRM organising WhatsApp enquiries, ownership and follow-up.
Discuss a similar project ↗Designed around users and operating steps.
We map who uses the system, what they need to complete, where information enters and how ownership moves from one stage to the next.
03 · WHAT CAN BE BUILT
Core capabilities for this product type.
Final scope depends on business rules, integrations, users and delivery priorities.
Shared inbox✓Lead assignment✓Follow-up reminders✓
A connected product journey.
01UsersRoles and goals→02Product interfaceActions and workflows→03Business logicRules and permissions→04Data & integrationsReliable operations